balance deduction

Sir I have recharged rs55 on13072016 and in evening there was a deduction of rs49 from my account o fairtel prepaid
Today when I called cc they told you have visited some sites but earlier only I have recharged for a 3g data pack and they say its non refundable also I have not used any net service on that day it has happened second time at first also they have deducted about some 50 rals withourlt using any service
Thefollowing is complaint no regarding this second deduction
CBDOV20715555802
PL look into the matter and resolve urgently
Thank you


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