worst service from voltas company

We having voltas split ac .We already complain so many times through phone and mail too. But there is no solution from there end from last so long no one visit or contact us.we are not at all happy with your services and no good coordination.your company promise us to solve our problem with in 24 hour but still its now more then 1200 hour but there is no solution from your end. Everyones is use to come and tell us that there is a leakage in cooling coil and they do some welding and leave it as it is.even they commit us that they exchange it next time butno one visit us or exchange it or solve our problem. Still no one visit or solve our problem even we contact them and recallit but still no one visist or solve our problem. I seriously want to complain in consumer court regarding this voltas company product and services.we buy it from last 3 years and till that time period we xomplaint arount 3000 times . So you expect how the product is.

My last complaint no.
Request no. 16051210417


Comments

5 responses to “worst service from voltas company”

  1. sir.
    I received a miss call from IDEA company on 20 May 16 at 1050hrs. when iI make a call back my balance deducted Rs 7.50 paise and without conformation a service was activated with deduction of again Rs. 7 Rupees. When I call to customer care No. 12345 to Miss SARSWATI she was helpless she didn’t know any thing. I am not certified with kind of cervices provided to me.Its a totally cheating.I have to option either You give me Suitable reply or I will take legalese action against the company.

  2. Voltas Avatar
    Voltas

    Dear Balwinder Singh Rathore Aap,

    Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [email protected].

    Regards,

    Voltas Online Team

  3. Voltas is the worst company in terms of customer service and providing timely resolution. I will never by Voltas product again. Technicians never visit for service even after multiple calls and follow up. Your ticket will b closed without resolution. Above that customer service rep in call centres will disconnect your call and never provide resolution. They will interrupt you and continue with their scripts. If you ask for senior person, u will get reply that no one is available. After multiple follow up if you are lucky technician may visit and only clean the filter mat in front panel and refuse for complete service.

  4. Voltas Avatar
    Voltas

    Dear AMIT MEHTA

    We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at [email protected] and we will put all our efforts in trying to help you out.

    Regards,
    Voltas Online Team

  5. Voltas Avatar
    Voltas

    Dear AMIT MEHTA
    We’re still awaiting the requisite details to help with your concern. In case your concern is still not resolved, please share your complaint number or registered mobile number so that we can assist with your concern.

    Regards,
    Voltas Online Team

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