Company not provide services after purchase

I will buy one sumsung freeze at the date on MARCH 2014 but now it’s not working so I call to Samsung customer service at 08/05/2016 from that day to today on one service person can ba attend me and they told me everyday that tomorrow service person will visit. Know my complen issues is that the freezer will used at my shop for cold drinks saleing purpose deu company negligence from last 3 days not a single bottles can be seals deu to freeze not cooling so please tall me what can I do each and every day i am call 24×7 service but they can’t be response