My PL account no is SPLN 59568430. I had written to [email protected] on 17 Apr reg pre-closure of my personal loan as I’m relocating,. I had mentioned that i do not want the next EMI to be debited from my account. I had also confirmed with Customer care that on 20 Apr, my call was registered.. There has been no response from Loan service for over 20 days now, today (7 May) i find an intimation of EMI again.. When i was to be charged on my loan amount principal pending + Pre-closure charges of 5%, why am I paying 13.49% extra?
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