defective product

Manufacturer’s name-Samsung India Pvt.Ltd.
Distributor’s name- Fundamental Electronics Pvt. Ltd. (Samsung smart plaza)
Product name- Samsung Side by side Refrigerator RS 21HSTPN1 600l

I,Bikash Jaiswal, had purchased the above mentioned refrigerator on 24.04.16.When it was delivered at my place I noticed a defect in the product.I had asked for replacement and had even complained for quite a number of times in the company’s support help as well as to the dealer but even after lodging complaints they have arrogantly turned a deaf ear to this and not responded back.Please look into the matter and help it get replaced.


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