Not received my refunding money

Sir I have given my wbjee exam last year and had gone for counselling,there I had submitted a demand draft of 20000.later I realised that I don’t want to take my allowted seat and according to their rule I should get my money back as it was 100% refundable but I have got nothing and its been too long.
Sir plz help me as it means a lot to me .


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