Service request pending from last two and half month

I have purchased yu mobile from amazon store. I have attached bill of that. My phone was broken and i had registered a service request “n040439 0216 21662363”. The yu customer care told me it will take 15-20 days to repair the device. I called customer care after 20 days then he told me to wait 7 days. After 7 days i called customer care the he told me wait for 7 days more. Now 75 days gone still they are saying to for wait more 15 days.

I did the conversation through email but not get any exact confirmation of service status

I am really frustrated this type of service. Please do needful. I am requested to you please take strict action against this company. This is the violation of law and consumer rights.

Please find attached document for reference.


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