Donot receive my order

i order online a saree at amazon,17th january nd paid it through net banking. 28th jan was the date that they had to deliver the order. But till now i do not get the saree. I called 1week ago to the customer care of amazin. They said they contact me within three days. Either they deliverd my saree or they return my money. But till now they dont respond me. The order no was 171-7445926-1086723.


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