Problem in exchange

I had bought this product from majorbrands .in with order no 10088479.
Then i mailed them to cancel the order but they still shipped it… And i received the product and filed for reverse pick up.. But till now they havent done the needful.. Everyday i give them a call and everytime they tell me it will be done today but it is never done.. Its been very long now.. I paid 6000 to them..
And now the courier company calls me and says we will pick today but never do.. Majorbrands have stopped recieving my calls now..


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