3g is not working till last 15 day’s

dear sir/madam,
I’m regular costumer of airtel, I’m using it because of airtel 3g service, but this time airtel is robbing with the name of 3g, I had been charged for the first 149 for 3g srevice, as compnies policy I’ll get 450 mb 3g data, but i got a problem, it was a plan of 3g but net working on 2g, now again i have done recharge of rs 149, but airtel is not giving me 3g service, my net is working in very slow mode, now i want to do claims on airtel service for my money.
Thanks


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