Charged for VVIDIA pack

Hi, I’m using 3G Vodafone Data Card for a postpaid plan. I’m being billed for something which I never downloaded. When I called customer support they stated it is VVIDIA Pack and charged me Rs. 49 per week…close to Rs. 150 was billed more.

If it was activated by mistake, you need to send a reminder that we have activated so and so pack. You remain silent, you don’t know what it is but have the option to deactivate it when complained. Will u charge me extra if i ever notice it.


Comments

2 responses to “Charged for VVIDIA pack”

  1. Hi,

    We understand your concern. Kindly help us with your contact number using the following link, we will connect with you to discuss. http://bit.ly/1Prznfl

    Regards,
    Vodafone India

  2. Dheeraj Avatar
    Dheeraj

    My number is 9962715712….ur service just sucks….am being charged once again this bill cycle…

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