I have purchased a microsoft lumia 540 bearing imie no,358608068705001 on 23/10/2015 from Nimmi Telecom 120/70 lajpat nagar Kanpur vide bill book no.11 bill sl. no. 541.
on 25 /12/2015 suddenly my phones battery was not charging and phone become dead on the same day .we went to your authorised service center namely MM Electronics [343_504886] shop no.116 1st floor kalpana plaza, 24/147, Birhana Road Kanpur-208001 on 30/12/2015. after checking the by your technical staff they intimated that the part which is required to be change is not available deposit your phone after few days.on 06/01/2016 again then they asked me to deposit your phone but part was not available with them. and they told me that they will deliver me the phone on 11/01/2016.on quiring still my phone was not ready.
I am facing a lot of trouble and the purpose is not solved for which i have purchased the phone.
In view of the above I request you to please replace my phone or my money to be refunded to me.
hope for the best from your end.
Thanking you
Sudhir Kumar
NT-1/243,Armapur Estate
Kanpur-208009]
Leave a Reply