Despite of prepayment item not received since last 2 months

Dear Sir,

We have ordered one HP laser toner cartridge from ebay.in on 13/11/15 and the estimated date of delivery for the same item was on 23/11/15. Till now we have not received the required tonner. Despite of numerous follow up nobody is really bothered about out query. Confirmation of our eBay order is (PaisaPay ID:41010050639).

Kindly look into the matter.

Regards
Mithun


Comments

2 responses to “Despite of prepayment item not received since last 2 months”

  1. Dear Mpalai87,

    Thanks for bringing your issue to us. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [email protected]

    Thanks & Regards,
    Team Ebay

  2. Hi Mpalai87,

    Thank you for sharing your concern with us.

    We would like to inform you that we have already processed the refund request from our end on 25-Dec-2015.Please note that the refund takes 6-8 working days to reflect in your account.

    If you wish, you may check with your bank using the following refund details:
    Refund Reference Number: 67385736
    Auth Id: 938094

    However, if the amount does not reflect in your bank account even after the stipulated time, kindly email us the latest bank statement from the date of transaction till date at [email protected], so that we can investigate the matter further.

    For any further assistance on the same you may contact us on our toll free no – 18002093229, or via chat / email.

    Thanks & Regards,
    Team Ebay

Leave a Reply

Your email address will not be published. Required fields are marked *