Dear Sir,
I have last month ordered one hand drilling machine from Snapdeal. The product I have received last week through local delivery agent was defective. Now I want to get it replaced for which I tried to contact the same agent, but either his mobile is switched off or whenever I go there I find the office is locked. I even try to contact snapdeal but in vain.
Dear Customer
We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [email protected], mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team
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