Company Doing Fraud My fund not Received

Dear Concern,
I have transfer my wallet fund for amounting Rs.4000/- on dated 05/10/2015 time 2:59:19 from wallet & my wallet is debited but my bank account not credit up to till time as per
below:
FreeCharge
kxwgw3o1RFiWIRYVJRQmlg, Mon Oct 05 2015, 2:59:19 PM
4000
Money Withdrawn
and i have already filed complaint but not revert from last two days. as per attached i think that it is fake com