Dear Sir/Madam,
I have been using Aircel mobile services for a long time and i use a prepaid number.My no is 7200198355 Recently, I receive messages on my mobile suddenly that “Thanks for subscribing to aircel services. You have been charged Rs.100″ and 100rs is deducted from my account. This has been happening for the third time and last time after struggling much i got the refund. Customer care executives are not even ready to listen to me.Whenever i want to log a complaint their Server will be down and ask me to call the next day. Kindly help.
Deducting balance
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2 responses to “Deducting balance”
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Hi Divin EJ,
Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [email protected] for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [email protected] -
Dear Divin EJ,
We would like to inform you that we tried to reach you on shared Aircel number, however the call was not answered from your end.
Further we request you to share the alternate number and suitable timing for call back, so that we can assist you accordingly.Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [email protected]
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