Illegal deduction of main balance

I am using idea no. 9592671326. i have recived message of money dedution from main balance of 90, 60 then 3 rupees for Mydala. Com. When i querried with customer care they said u clicked some popup. But i didn’t. Idea customer service is pathatic not solving problems, not recive call and even send message for deduction of money from main balance. Idea didnot take even responsbility. I have complained aganist then in customer forum for legal acton. I am going for number portablity and suggest everybody not to use idea, they r just making us fool. ther nither user friendly nor customer friendly.


Comments

2 responses to “Illegal deduction of main balance”

  1. Idea cellular Avatar
    Idea cellular

    Dear Customer,

    We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

    Thanks & Regards,
    Customer Care, Idea Cellular

  2. Idea cellular Avatar
    Idea cellular

    Dear Customer,

    As per your telecon with our customer service associate on 22nd Oct 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

    Thanks & Regards,
    Customer Care, Idea Cellular

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