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3g speed

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by

consumer
in

My no is 7617869945(Idea) I recharge many times 2G and many times 3G but for the same location the the network not properly stayed when I using 3G net.
But the the mb dedicated a higher amount without any browsing.
That’s proved your 3G service is completely sucking the money.
One thing also today in the morning my balance deducted Rs-35 for a vas service activate I try to contact with customer care but she cuts my phone without any help. And deducted Rs-0.50.

I promise that I never gonna use idea sim again for any service.

Comments

4 responses to “3g speed”

  1. Idea Cellular Avatar
    Idea Cellular

    Dear Customer,

    We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

    Thanks & Regards,
    Customer Care, Idea Cellular

  2. Idea Cellular Avatar
    Idea Cellular

    Dear Customer,

    We wish to affirm that your concern has been acknowledged and complaint for wrong deduction has been initiated by us; under reference number 1-61194317294 and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

    Thanks & Regards,
    Customer Care, Idea Cellular

  3. lokesh2102 Avatar
    lokesh2102

    Complaint about the service provided to you about my number
    Dear team

    I m using your from past 2year only my complaint about my bill in not getting to my address some time your executive will bring after the due date some time I will visit to store I will get it your are sending the soft copy to mail ids that bill will ask the password what services you provided to the customer our bill to view if its asking the password mean see the service you provided to the customer please same continue one day will be the final you are loosing most customer about same complaint do the improvements about this topic my number is 9738259639

  4. Idea cellular Avatar
    Idea cellular

    Dear Customer,

    We tried contacting you on your Idea number but we couldn’t reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

    Thanks & Regards,
    Customer Care, Idea Cellular

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