STAR HEALTH & ALLIED INSURANCE CO- PENDING CLAIM

Aug 27, 2015

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SHEILA MALIK , POLICY NO P-171214-01-2015-005879 ….CLAIM NO CLI20161712140090595

Star Health and Allied Insurance Co * VERY BAD * By: brakco | 19 days ago I Had taken insurance in ther year 2008 for my mother ank kept paying insurance to Star Health for 9 years Approx Rs.91000.00 . Mother was admitted at Hospital and at the time of Discharge they only Sanctioned Rs.50000.00 against Bill of Rs.125000.00 . Not only that they also took one whole day to send discharge approval to Hospital and thus resulting in charge of Room for full day as the Approval Mail was send at PM 9:30.This was done after I made more that 50 phone calls otherwise the approval would have come next day. Again next week my mother was admitted to same hospital and this time I thought of NOT taking Cash less claim as Star health would again take full day to send discharge approval to hospital. BOTH CLAIMS ARE STILL PENDING AND THEY ARE VERY SLOW. THIS COMPANY JUST DO NOT WANT TO GIVE ANY CLAIMS TO CUSTOMERS.

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One response to “STAR HEALTH & ALLIED INSURANCE CO- PENDING CLAIM”

Y GOPAL RAO

February 4, 2016

Shri K Chandrahas
Insurance Ombudsman,
Office of the Insurance
Ombudsman,
6-2-46, 1st Floor, Moin Court,
A.C. Guards, Lakdi-Ka-Pool,
HYDERABAD-500 004

Dear SIr,

sub: Query raised Policy No: P/700002/01/2015/031394, cLAIM nO: 02396178.

THIS IS TO INFORM THAT WE HAVE SUBMITTED ALL THE DOCUMENTS REQUIRED AS PER CLAIM FORMAT, IN DEC 2015, AT YOUR REGIONAL OFFICE WALTAIR UPLANDS, Near SAMPATH VINAYAK TEMPLE, VISAKHAPATNAM, WHICH INCLUDES REPORTS, MRI,X-RAYS,INVESTIGATION REPORTS,DISCHARGE REPORTS,BILLS,STAR HEALTH (CARD XEROX).
THE CLAIM No WAS MESSAGED ON DEC,24TH,2015.
LATER ON JAN 03RD 2016, I RECEIVED AN SMS: QUERY RAISED CONTACT-ON LINE, THAT I HAVE NOT SUBMITTED SOME DOCUMENTS.
FOR YOUR INFORMATION I HAVE SUBMITTED ALL THE REQUIRED INFORMATION AND PAPERS IN YOUR BRANCH, AFTER WHICH SHE ACCEPTED THE FILE.
NOW THE STATUS SHOWING PENDING AND QUERY RAISED.

DESPITE SEVERAL CALLS THERE IS NO RESPONSE.
NOW THE RENEWAL PEOPLE ARE CALLING FOR RENEWAL OF POLICY .

WITH A DIS SATISFIED SERVICE HOW CAN I GO AHEAD FOR POLICY RENEWAL, KINDLY RESPOND,
REGARDS,

Y N KRISHNA
S/O Y GOPAL RAO,
9246775027,
VISAKHAPATNAM.

STAR HEALTH & ALLIED INSURANCE CO- PENDING CLAIM

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One response to “STAR HEALTH & ALLIED INSURANCE CO- PENDING CLAIM”

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