Sir,
I recharge my Reliance GSM mobile No. 9778191590 for Rs. 220/- on dt.27.06.2015 vide order no. #1048721746 at 10.04.54 AM through Paytm . In the website of Paytm it was clearly indicated that, in recharge of Rs.220/- an amount of Rs.240/- will be posted to Reliance GSM prepaid.(in Browse plans of Reliance GSM Orissa). I selected Rs.220/- to recharge my Reliance prepaid mobile 9778191590, which was successfully recharged, but Rs.190/- was posted to my account instead of Rs.240/-. I lodge complaint before Paytm. They agreed about the existence of the plan but did not returned me the excess amount they have taken.
Plan failed.
Comments
2 responses to “Plan failed.”
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Dear Customer,
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications -
Dear Customer,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
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