I got a call from Airtel regarding my mobile bill payment, lady on the phone asked to make a payment through cheque and said she’l activate the services as they were disconnected. I agreed to it. She sent their executive to collect the cheque on my address I gave him the cheque and services were activated. After two days the services were disconnected. I called up the executive and asked him the reason. He said I’l need to make a payment by cash. I agreed to it and asked him to collect the cash but he didn’t came. To activate my services i made a payment through freecharge and informed the executive about the payment made as well as informed him not to deposit the cheque and cancel it. Executive agreed to it. On 12th of july the cheque was deposited and got denied due to insufficient funds in my bank A/c. I informed the executive about it. He said he’l take care of this. But now I’ve been fined from my bank as well as Airtel itself for denial of cheque. I got a message from Airtel that they’l be disconnecting my services and asked to make a payment again. I’m looking for a compensation and hope to get it soon
Deposired cheque even after paying the bill
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2 responses to “Deposired cheque even after paying the bill”
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Dear Customer,
This is with reference to your post dated 23 July 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at [email protected]
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
[email protected]Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd -
Dear Customer,
This is with reference to your post dated 23 July 2015.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at [email protected]
Regards
Sadhu Charan
Airtel.presence (airtel customer service team)
bharti airtel ltd
[email protected]Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd
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