DELAY IN NEW SIM CARD ACTIVATION

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I bought a new Aircel prepaid sim card from a sales representative at a temporary outlet in Ameerpet,Hyderabad on 05-July-2015.

The representative sold the sim card to me for 69 rs. I submitted all the necessary documents and I was told that the sim will get activated by 6 pm.

Till now my sim card was not activated,and when i call to representative every time he say me that your sim card will be activated within 2 hrs.

The sim card I bought is with the following details

Sim No : 89918014151229801230
MSISDN : 8686182137

My contact no : 9679987733

Aircel Team – Please activate my sim card immediately

NEMCHAND DAS
Hyderabad

Comments

Aircel

July 10, 2015

Hi Rickykumar24,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.

Kindly feel free to write to us at [email protected] for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards
Customer Service Officer | Social Care Team
Email us @[email protected]
Aircel

July 10, 2015

Hello Rickykumar24,

Thanks for writing to us. We would like to inform you regarding your Aircel no.8686182137

Post validation we have found your Aircel no.8686182137 has been Activated on09/07/2015. Please call on 59059 for Televerification after getting the signal in SIM card.

Please let us know for further assistance.

Warm Regards,
Aircel Social Care Team
Nemchand

October 16, 2015

My aircel no. Is 8906232490 and my Facebook profile URL is “facebook. com/nemchand.das” my complain is that Aircel blocked me from posting any query or comment on facebook aircel page. I contacted to 121 but nothing happened. So please unblock me.