Wrong accessories received

I have bought a refrigerator from Supreme electronics, mehrauli market, New Delhi, yesterday, model gl b185rdgm. The dealer has provided us wired shelves and not toughened glass shelves. Also, he is denying that such shelves are provided.i have tried to convince him, after confirming from LG call centre, even made him listen the call, but he is denying on face and asking me to go to consumer forum. The model is manufactured in April 2015. Hence, it is not even old model. I request LG to change my refrigerator shelves and provide me the correct shelves. Lg representative , gulshan sheel, also telling me that no such selves are provided. I want nothing but resolution of my problem. I had worst experience. I feel i should have bought samsung instead.


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