Fraud and payment still not recieved

Dear sir/madam of this respected site. …I am writing a note so that you can take some actions and help me out of this issue…I will be thankful from than what I am saying to you.. I order a product and received it on 29th may 2015..and it was sealed broken and a cello tape was stick to the box inside…when I opened the box I saw there is no smartphone inside..I called upon and mailed them (infibeam) they told thy will take action..the amount is of rs 12876…I worried that my amount don”t go as bad debt.please help meout…the courier company is dtdc dotzot…the courier guy number is…7278572925


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