i have bought a colombus shoes from paytm with order number 811327354. i have received small size. i have request to change number they told me give it back and we will refund your money. i had asked them give me a full address of merchant they mail me that address is on box. when i sent it through speed post with tracking id number EG832816463IN . the product was return to me. when i call to paytm they told me the address was wrong they gave me another address. i had send on second adress with post parcel service with the id CG309844684IN. WHEN MY PARCEL reach to address the merchant did not accept. i contact again to paytm this time they told the address again wrong and they will send me full address and assure for give me refund for shoes and also for parcel charge. total 22 time i conversation via mail. but now no budy answer my mail or call. plz tell me what to do now.
another product i bought from paytm with order id 967849308. i had cancel this order because of some my personal reason when the order canceled they give me refund in my paytm wallet. from this i have refund 486 to my bank account with bank transaction id Bank Txn ID: 9241553191351421. the bank account transfer money policy is that it takes 3 to 10 days to reflect money in my bank account. from i had done this transaction today it completed 12 days but i have not received any amount.
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