No proper response since last 3 days

Airtel is not responding to any of my complaints since last 3 days.
I’ve been sending mails copying their 121, appellate authority.

Everytime some lame CCE replies shit.
There’re 5 numbers for which I’m trying to get my queries resolved, but these shitty people are not at all listening.

I’ve mail communications with me.. How to proceed ahead with them?

Any additional evidence required to lodge a complaint in CC!

Thanks,
Prashant


Comments

2 responses to “No proper response since last 3 days”

  1. Dear Prashant,

    This is with reference to your post dated 02 June 2015.

    We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

    Look forward to receiving the required details at [email protected]

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd

  2. Dear Prashant,

    This is with reference to your post dated 02 June 2015.

    We were waiting to receive your contact details to enable us to address your concern.

    Since we have not heard back from you, we trust your issue has been resolved.

    If you require further information / assistance, please write to us at [email protected]

    Regards
    Rakesh Kumar
    Airtel.presence (airtel customer service team)
    bharti airtel ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd

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