Regarding failure in withdrawal of money from ATM

Respected sir/madam,

I, an account holder of SBP REC Brach. My account number: 65121971631. On26/04/2015 when I tried to withdraw Rs.400/- from ATM of SBP (ATM ID: S10A500841001) at15:30hr. I didn’t get cash due to some ATM complaint but I lost my money from account. Transactionno: 8251. The receipt also didn’t get. When it shown “unable to print receipt: Do you want to continue?” I pressed Yes. So I don’t have the proof of receipt. But I got the message in mobile and internet banking.

I given compliant to that bank till now no response from them. they are telling some problem with their server ….. so it will come within 2 days……till now one month is over they didnt returned my cash….

please help me to find solution
Thanking You


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