Plz refund my money

dear sir/madam,
I have ordered a combo of(steam iron,ray ban sun glasses and bag) worth rs 3499 from shopcruze.co.in on 16th april 2015.They said to me that product will be deliverd within 3 ddays but maximum 7 days according to circumatances.When they not deliver my product within 12 days then i called them.they reply me that products are not available AT this tym so they will deliverd within 7 days after call.after 7 days when i call them that i don’t receive my product then they told me that product was shipped and will be delivered within 3 days.but i don’t receive any mail regarding dispatch of product.so i claimed refund for my order amount.they told me that send ur account details on [email protected] and they will refund my money.after that when i not receive my money then i call them many times again and again but no response.they don’t receive my call.I call them approx 1000times but they don’t receive my call.
plz sir/madam look in to this matter i am really very very thankful to you.
Thank you so much


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