Parcel not delivered

I have sent a parcel(Tracking ID: Z55579941) on 11/4/15 from Agra to Gurgaon using DTDC service and still the parcel is not delivered, even they are not responding on call and mails. I don’t know where is my parcel went. Online its showing RTO_INTR once callled to customer care they told that by mistake the slip got misplaced and because of that my parcel is roaming here and there.
These companies charge more and in the name of service they provide nothing.


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