I have got a Reliance Big TV dish connection. On 12.05.15, its transmission stopped. On 13.05.15 a complaint was lodged at toll 18002009001. It was informed that Rs.175/- shall be charged for this repair. The complaint will be attended in 48 hrs. I agreed to pay Rs.175/- with request to get early repair. But no one turned up on 13.05.15, 15.05.15 & 16.05.15 upto 11.00 hours. Several reminders have been sent but of no use. The service of the company is very poor. Complaint No. is 233265601. Consumer No. 200551115563
Reliance Big TV connection out of order
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2 responses to “Reliance Big TV connection out of order”
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Dear Akhilesh,
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications -
Dear Akhilesh,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
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