i hav been wantin to write here since quite some time. i hav 2 mobile and 1 broadband connections of airtel. its very annoying to kno dat, inspite of non usage (broadband) and minimum usage (mobile), this telecom company sends me huge bills. when i call up the customer care, after hearin to my query, they either put me on hold or disconnect my call. i m nt able to visit any customer help desk because i m travellin right now.
i request you to kindly look into the matter. please help. thank you.
Dear Ms. Devaraj,
This is with reference to your post dated 01 May 2015.
We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at [email protected]
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[email protected]
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