I am felling Sorry that i have purchased a product in shopclues….
i have never seen such a worst customer service from any online store…
” On 1st of April,2015 i have placed a order Order number:44544001″ and i received the product on 8th April,2015 and paid the full amount but unfortunately i received a wrong product , now the worst part is that i have raised a return request (request number :1147097) and the product was picked on 10th April, 2015 and after wards no update… daily i am calling the customer care.. and till now i have spend more then RS.400 mobile bill.. but end of the day no result ..for a RS.760 product..”
all tho i have paid product price Rs.749+delivery charges Rs 100+COD charges Rs 30+Rs.400 mobile.
There is no proper updated as of now ..
i have spoke with the below person in customer care..
Excellation Desk:
Pritam singh…
Joshep gabriel…
Tarun
Team Lead:
Sandeep Yadav
Floor Manager:
Deepak
Vhavesh
but till now nothing happen… i am really frusted.. with the shopclues customer care respond…
after paying my harden money…i have got nothing…..
I REQUETS TO EVERY PERSON….PLEASE DONT PURCHASE ANYTHING FROM SHOPCLUES THEY DONT VALUE CUSTOMER CALL,TIME AND MONEY….
THEY ONLY KNOW HOW TO WAIST CUSTOMER TIME AND MONEY…
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