POOR SERVICE OF THE COMPANY

DEAR SIR,
I (MANABODH PRASAD) RESIDENT OF 2/9 M R NAGAR MATHURA, DIST. MATHURA, U. P. HAD TAKEN A MTS DATA CONNECTION. BUT THE DOWNLOADING SPEED IS NOT GETTING AS PER PLAN. LAST MONTH I COULD NOT USED MY DATA DUE VERY SLOW SPEED. I HAD USED TO FREQUENTLY RAISED THE COMPLAINT, BUT ITS WAS NOT SOLVED BY THE COMPANY. EVEN THEN I HAD TOLD TO CLOSE MY CONNECTION TO THE CUSTOMER CARE, BUT IT WAS REFUSED. STILL I AM COMPLAINING REGULARLY BUT MY PROBLEM IS NOT RESOLVING. DUE TO THIS PROBLEM I AM SUFFERING REGULARLY LOSING THE MONEY. AND I COULD NOT COMPLETED THE AND I GOT A FINANCIAL LOSS.
THEREFORE YOU ARE REQUESTED TO TAKE A NEEDFUL ACTION AGAINST THE MTS COMPANY.
THANKING YOU,

YOURS FAITHFULLY

MANABODH PRASAD
2/9 M R NAGAR MATHURA


Comments

One response to “POOR SERVICE OF THE COMPANY”

  1. Dear Customer,

    We are fully sensitized to your concerns. However, we request you to share your 10 digit MTS number along with your contact number so that we can call you to get more insight.

    You can also mail your query/complaint to [email protected] in order to provide you with better resolution.

    Thank You.
    MTS India

Leave a Reply

Your email address will not be published. Required fields are marked *