Cheat and Fraud

Feb 21, 2015

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Dear Sir,

On 13-Feb-15, I placed an order in Snapdeal.com for a mobile phone on COD, details are given below

Your Order No. : 4918142318 Order Placed On : 2015-02-13 09:48:54
Order Details:
S.no Product name Product Code Status Unit Price Qty Price Pre-order
Amount Subtotal
1 Samsung Galaxy Note 3 (Black)
6525597419 Track Shipment >
Rs. 8652 1 Rs. 8652 N/A Rs. 8652

Customer Information:
shammi sharma
Email: [email protected]
Mobile: 8285824320
Shipping Information:
shammi sharma
Department of Electronics & Information Technology, 6, CGO Complex, Electronics Niketan, New Delhi-110003,
opposite cbi building
New Delhi – 110094
Delhi

Total Amount Rs. 8652
Delivery Charges (+) Rs. 0

Paid Amount Rs. 8652

As of today i.e. 20-Feb-15, as per status on Snapdeal this order is still in process while as per an automatic tele call my order has been verified.

I felt like being cheated and humiliated.

I feel snapdeal does not care about customer satisfaction at all.

Kindly solve my problem at the urgent basis.

Comments

One response to “Cheat and Fraud”

Snapdeal_CST

February 23, 2015

Dear Shammi Sharma,

Thank you for contacting Snapdeal.com.

While Snapdeal strives to provide accurate products, services and pricing information, typographical and other errors may occur. In the event that a product or service is listed at an incorrect price or with incorrect information due to an error in pricing or product or service information, Snapdeal may, at its discretion, either contact You for instructions or cancel Your order and notify You of such cancellation. Snapdeal will have the right to modify the price of the product or service and contact You for further instructions via e-mail address provided by You at the time of registration, or cancel the order and notify You of such cancellation. If Snapdeal cancels the order after the payment has been processed, the said amount will be remitted to Your account from which the payment was made.

http://www.snapdeal.com/info/termsOfSale

Yours sincerely,
Team Snapdeal

Cheat and Fraud

Comments

One response to “Cheat and Fraud”

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