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cheatting by idea cellular

Feb 13, 2015

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Hi;

I am subscriber of idea mobile number 9540065272. I received a promation sms from idea that log in on “www.ismartpack.com” and find your best internet offer.

I logged in that website and inter my number and inter otp there was a offer showing 1 gb 2G internet in just 98 and ussd activation code *150*98# was there. I also sent an email to idea customer care but issue not get resolved.

I recharged with same ussd code but I got only 500 mb 2G for 14 days and did not get 1gb 2G internet. I called to customer care but they was very rude and not raised the complaint.

I attached the screen shot of offer page as a proof. I request you please check the concern and give me the remaining internet balance.

Regards,

Mohd Arshad
9540065272

Comments

2 responses to “cheatting by idea cellular”

Idea Cellular

February 13, 2015

Dear Customer,

We regret the inconvenience caused. We have your contact details. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Idea Cellular

February 13, 2015

Dear Customer,

We wish to inform you that your complaint for recharge has been resolved and benefit of the recharge has been updated for your Idea number. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

cheatting by idea cellular

Comments

2 responses to “cheatting by idea cellular”

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