deducted blance without information

My mobile no. is 8011193258.I have prepaid sim of AIRCEL. I port this number from airtel to aircel.My balance is being reduced no. of times by 30 to 50 rupees. Several time I complained to Aircel Customer care office but they didn’t give me proper solution. Today aprox 35 rs is deducted. What is this??? I want my money back otherwise I have to port it again. Thank you


Comments

4 responses to “deducted blance without information”

  1. Dear Sahid,

    This is with reference to your post dated 10 Feb. 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [email protected]

    Regards
    Saurav Ahlawat
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd

  2. Hi Sahid ,

    Thank you for reaching us at Social Care.

    We have forwarded your complaint to the concerned department

    and we will get back to you shortly with further updates.

    Kindly feel free to write to us at [email protected] for any further assistance on

    this matter.

    We assure you a quick resolution and the best of services at all times.

    Thanks & Regards

    Customer Service Officer | Social CareTeam

    Email us @[email protected]

  3. Dear Sir,

    Greetings from Aircel!

    Your concern has been
    raised under Service Request Number: 1-18295571052.

    We regret for the inconvenience caused. This is
    to inform you that Rs 37 has been charged on 10th Feb’15 for NDTVVLPK service
    and it is one time chargeable hence deactivation could not be done. However as
    you are not satisfied with the service we have processed for refund of the same
    amount as a goodwill gesture and the same will be credited to your main account by today evening. We
    request you to kindly cooperate with us.

    Thanking you for
    choosing Aircel

  4. Dear Aircel Executive

    hello sir my mobile number is 7071985233
    On19th June – Rs. 47/- for Ndtvvlpk service, my balance is deducted from my account without my subscription or any requests instead of returning my money. your cheap Executives are giving foul reason,aircel is poor and bad in my opinion and I will tell to everyone that how aircel stole and cheat my money with rubbish argument.

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