Main issues in brief: (Family MyPlan)
1. 3G speeds only in my parent number. Not in any of my 3 child numbers.
But, all get 3G signal. But all child numbers only get 2G speed.
2. When I SMS 3G to 121 from my parent number, I get a reply that 3G isn’t active on your Airtel.
When I sms 1 for plans it says no plans are available.
3. When I SMS 3GUSE to 121 it says No Data is found.
The above 3 points are for local. For roaming there is another issue as well. See 4
4. No internet connection during 3G symbol on any of the parent/child numbers during roaming.
The above issues started 4-5 days ago. Previously it was all fine.
Tried different sims, locations, devices to no avail.
Please help.
Aakshey Talwar
Parent 9910623813
Child nos
8800258401
8800281560
8800966902
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