Replacement of product

Dear Mr
I had ordered Nova KT 721 C 1.0 Ltr Cordless Electric Kettle through Snapdeal order ID 3769039657 / VSKU-5609c6-1836558 .
The product had barely spent its 15 days in service when it has suddenly stopped working. The indicator light keeps glowing but the water doesn’t get hot. I contacted the customercare number of Nova Marketing and through email, however they did not take any cognizance of my problem.The product is under warranty period. Hence you are requested to sue the perpetrators and get the replacement done.


Comments

9 responses to “Replacement of product”

  1. Snapdeal Avatar
    Snapdeal

    Dear Isaq Nadal,

    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
    working on it. For any further clarifications, please write to us at [email protected] and kindly mention your order ID in your subject line.
    Thank You for your cooperation.

    Regards,
    Snapdeal Online Team

  2. sakthi vel Avatar
    sakthi vel

    Trimmer is not work so change for new trimmer.

  3. Dinesh Kumar Avatar
    Dinesh Kumar

    Nova products is

  4. saroj kumar sahoo Avatar
    saroj kumar sahoo

    Trimmer is not work so change for new trimmer. My order no 80271126.

  5. subrahmanyam.s Avatar
    subrahmanyam.s

    Nova trimmer is not working only two times
    runing. this prodect is very bad. nova NHT-1045.
    my order no-078243985 date:23/03/2016 please replasc my trimmer

  6. Venkatesh Avatar
    Venkatesh

    I have used my trimmer just for a month but suddenly it has stooped working
    My oder no:13032068435

  7. sir.i had purchased nova nht 1046 trimmer on snapdeal and i have used 3 to 4 times but now it’s not working purchase date 5 january 20
    16 so please replace this product because gurantee of 1 years

  8. RANVEER singh Avatar
    RANVEER singh

    Dear sir I buy nova trimmer from snap deal on 26/9/2016 now it is not working after 30 dayd

  9. I ordered my nova nht 1047 pro skin product on 6 oct and when this product had came then when i start checking it was not working i charged also then also it dose’nt worked so I want that you please replace my product as soon as possible because there is guarantee also for 1 year

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