indigo has taken money fraudfully

I booked an online ticket from Kolkata to delhi on 27th of December. The pnr was not confirmed but the money got deducted from my ubi account. I called at their heplline no. And they committed me to refund my money within 7-10 working days. Now its almost a month and I HV not received the money back. When I called them up today, they told me that they have refunded my money. Though my bank accent detail is not showing that.

Its a very unusual and unloyal incident they have placed.


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