MY SELF SIMANTA SAIKIA.I HAVE DONE RECHARGE ON MY MOB NO: 8007514139 – 149 RS TWISE ON 02.12.14. THROUGH FREECHARGE.COM, MONEY DEDUCTED BOTH TIMES FROM MY BANK ACCOUNT BUT RECHARGE NOT DONE. I ASKED THIS PROBLEM TO THEIR CUSTOMER CARE CENTER BY MAIL. THEY ASKED ME FOR WAIT 5-7 WORKING DAYS,FOR REFUND.BUT TILL NOW MONEY NOT REFUNDED IN MY ACCOUNT & ALSO NOT REFUND IN THEIR FREECHARGE CREDIT. I HAVE ALSO ASKED AGAIN TWO-THREE TIMES BY MAIL, BUT THEY EACH AND EVERY TIME TOLD ME TO WAIT 5-7 WORKING DAYS FOR REFUND.
MY TRANSACTION NO IS : 307461 & 307952.
TRANSACTION DATE: 02.12.2014.
PL.HELP ME TO GET MY MONEY REFUND IN MY ACCOUNT.
THANKS
SIMANTA SAIKIA
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