False replacement committment

It is to bring to your notice that i have purchased a VOX sports neckband BM060 MP3/FM Player from snapdeal(an online shopping portal)last month. When I received it i found its not working and after checking I called snapdeal for replacement as they committed but till date nobody from their end has come to take it and replace. This is actually a fraudulent activity which I experienced from such an organisation. I have already paid for the product.
Requesting you to kindly take necessary steps for this act and aware people of buying such products online.


Comments

One response to “False replacement committment”

  1. Dear Palashguha ,

    We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [email protected], mentioning your order ID in the subject line of the mail.
    Thank you for cooperating.

    Regards,
    Snapdeal Online Team

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