debited my rs. 596 but no service or benefit given.

i got information in app mobikwik (recharge of rs 596 and get reliance to reliance unlimited calls for three month) after recharging it just recharged of rs 0.01 which was very dissapointing.
i asked for refund to reliance care but they said its wrong recharge and they are not resposible. contacting mobikwik is waste of time because no reply.
i have question to reliance if there is no such plans then why is it getting recharged. mobikwik is disgusting they should check the plans before providing.
transaction id- 14179838576333
phone no. -7679941899
mobikwik ticket no. 1694075
Both reliance and mobikwik customer care help line are horrible.


Comments

One response to “debited my rs. 596 but no service or benefit given.”

  1. Rcom_care Avatar
    Rcom_care

    Dear Chiranjit,

    As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

    Cheers,
    Reliance Communications

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