Not Replacing/Refunding Faulty Product

I purchased ‘Spice Mi-516’ mobile phone from ‘Homeshop18’. They advertise this phone as containing ‘4 GB internal momory’ but when I checked it is showing ‘2 GB’ only. Phone is switched off anytime irrespective of battery remain. I complaint this issue 3 times to ‘Homeshop18’ and executives promissed for resolution but I didn’t get even a single call from their side. Today when I called to executive he is not ready to replace or refund this product. I missed many important calls due to random switch off issue and suffered huge loss. I purchase this phone in the name of ‘Priyanka Chouhan’. Please do needful.


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