SIR / MADAM,
I AM M SHAH, CORPORATE USER FOR VODAFONE NO. 976 976 7007
INSPITE OF ASSURANCE OF ACCURATE BILLING FROM VODAFONE, I AM VERY VERY DISAPPOINTED WITH FALSE COMMITMENT FROM VODAFONE.
AGAIN VODAFONE HAS CHARGED RS. 75 ALONG WITH TAXES STATING AS BELOW:
Downloads : 06/11/14-21:56:23 d2c_mobilart_75 0:00 7 5
ON CALLING 198 COMPLAIN LINE YOUR CALL CENTER PEOPLE “MR.ADIL” HAS NO ANSWER FOR THE SAME AND IS NOT READY TO TAKE MY COMPLAIN OR RESOLVE MY PROBLEM. REF.NO.1067525531
RESPECTED SIR / MADAM DO I SEEM AS A FOOL TO YOU PEOPLE THAT YOU GO ON CHARGE ME FOR ANYING AND I AM GOING TO PAY BLINDLY. I AM A LEGAL TAX PRACTITIONER SO I WOULD LIKE TO KNOW, WHAT IS THAT YOU HAVE CHARGED DOWNLOAD CHARGES FOR ?????
THIS THE THIRD TIME YOU HAVE CHARGED ME WITH SO CALLED “ DOWNLOAD “
I NEED SOME EVIDENCE OR EXPLANTION FOR THE CHARGES MADE THEN ONLY I AM GOING TO PAY.
ONCE AGAIN “I HAVE NEVER DOWNLOAD SUCH THING ON MY MOBILE OR HAVE ACTIVATED ANY SERVICES. BEING A CORPORATE USER TO ACTIVATE ANY SERVICES I HAVE TO MAIL FROM MY REGISTERED ID I.E. [email protected]. I HAVE NEVER ACTIVATED OR SENT ANY ACTIVATION MAIL FOR ANY SERVICES FOR WHICH U HAVE CHARGED ME.”
PLEASE LOOK INTO THE MATTER AND REVERT THE AMOUNT WRONGLY CHARGED TO ME ALONG WITH THE TAXES
IF YOU CANNOT RESOLVE THEN I AM SORRY TO SAY THAT I HAVE TO REPORT THE CASE TO “MASSMA” MY CORPORATE GROUP AND WILL HAVE PORT ALL THE GROUP MEMBER IN OTHER SERVICE PROVIDERS.
(PLEASE GOOGLE “d2c_mobilart_75”, I HAVE SEARCHED BUT ONLY TO FIND COMPLAINS AGAINST VODAFONE IN CONSUMER FORUM )
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