NET SPEED VERY SLOW NET NOT WORKING PROPERLY

My Tikona user id 1108688438 ..name – Sumit Joshi
Tikona net service is so pathetic my net is not working properly since 3 months, I am calling daily to customer care and they just lie that your problem will be solved ..Net works well for some time and again the net speed drops.. I am paying for 2 MBPS thats for Rs 1100 .. I have faced such a mental torture from the Tikona..Its customer care is of no use..They just lie to you that you problem will be solved within 24 hours…Its been 3 months that i am facing a torture..Mentally .. i am calling them daily ..its waste of my time and money..my net is not working .. I have spoken to there many seniors their names have been mentioned below..Ashwin kumar, sham pawar, avinash danawalle, RUCHITA K, jas pal..they are waste and of no use i dont know how do they heir such people..The Tikona company only is use less..When i applied for waiver they gave waiver of Rs 75 only.. and my net is not working properly since 3 months.. i dont know what to do with such people… My Problem is still persisting and yet not solved..


Comments

2 responses to “NET SPEED VERY SLOW NET NOT WORKING PROPERLY”

  1. Dear Sumit,

    Greetings from Tikona.

    Please be assured that your concern listed Nov 27, 2014 has been noted and our team is working on addressing the same.

    Regards,
    Tikona Care

  2. Tikona Care Avatar
    Tikona Care

    Dear Mr. Hasnani,

    Greetings from Tikona.

    We have noted your feedback and will share the same with our respective team.

    With regards to your concern, we are working towards a resolution. We will revert to you shortly

    Also, we request you to refer the link below for ways to optimize the speed:
    http://www.slideshare.net/TikonaIndia/3-ways-to-optimised-speed-by-tikona-digital-networks-23108551

    For any further issues/queries, you can contact us on our toll free number 1-800-209-4276 or you can reach us at forum.tikona.in

    Regards,
    Tikona Care

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