mobile No: 99710 81920, AIRTEL
Reg Bill No 569408045 & 605407508, relationship no 1062447636, wrong billing on SMS of Rs. 3116.50 & Rs 2646.50 has been charged. normal post paid charge discounts were given.
The pattern of SMS billing every 10 min for two mobile numbers from 13 Sep 2014 to 30 Sep 2014 continuously for 24 hours clearly shows, that the billing is wrong.
I have appealed to Nodal Officer, Appellate, Ombudsman, still the compliant is not completely resolved till date,
Dear Naresh,
This is with reference to your post dated 27 November 2014.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at [email protected]
Regards
Saurav Ahlawat
airtelpresence (airtel customer service team)
bharti airtel ltd
[email protected]
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd
Dear Naresh,
This is with reference to your post dated 27 Nov. 2014. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
You can also get in touch with us at [email protected]
Regards,
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
[email protected]
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd
Dear Naresh,
This is with reference to your post dated 27 Nov. 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at [email protected]
Regards,
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
[email protected]
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd
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