unauthorized deduction

As I logged into this website dated 11/04/2014 https://hifpurchase.com/fb/ joining was free of cost and asked for card number only for age and id verification. They deducted amount of Rs 10,037.36 with a confirmation mail being free of cost.
Called their customer support number +1866 -877-1995 on the same day for unauthorized deduction. They apologies and asked me to refund it within in 3-4 business days.
Called up my bank (ICICI) and blocked my card to avoid further deduction and disputed for the amount but they declined the refund.
This is receipt from home income flow.
Home Income Flow
Thank You For Your Order! Order No: 119831x1d241f
Dear PRIYANKA SINGH,
Thank you for ordering and congratulations on taking your next steps to a whole new feeling of life. Your order details are listed below.
Product Billing Info:
Home Income Flow
Amount Charged: Free Trial
Order Date: 11/4/14
Name: PRIYANKA SINGH
Address: nagpur
Nagpur
maharastra 440001
Phone: 073 50 792607
If you have any any questions or concerns, you can reach our customer service department by phone or e-mail:
Call +1-(866)-887-1995 (9am – 5pm, Monday – Saturday) or e-mail us [email protected]

Note: To ensure proper email delivery on future orders, please add our support email address to your address book.
Regards,
Home Income Flow Team


Comments

One response to “unauthorized deduction”

  1. priyanka singh Avatar
    priyanka singh

    please delete

Leave a Reply

Your email address will not be published. Required fields are marked *