Hello
I am Vivek Yadav, a member of Gold’s Gym. A member that has never worked
out a single day at Gold’s. I submitted the membership fee at “Gold Fitness
Pvt. Ltd.” Thakur village, Kandivali East, Mumbai on 09-07-2014, to a guy
named Mr. Hemant Vishwakarma.
He handed me a slip and a brochure of Gold’s and told me that after 2-3
days your ID card will come and you can start working out. (He never
disclosed that the tenure of my membership i.e 12 months will start with
immediate effect)
After that due to ill health I was not able to go to the gym, as Doctor
suggested me to take rest. Due to my ill health I got my job transfer done
to Pune. So after two months when I went to the gym for an enquiry about
the transfer of membership to Pune, they told me that the day you submitted
the fee, your membership starts, which means I will be getting only 10
months instead of a Year.
So I just want to ask you that if I have not used any services or any
equipment at Gold’s why I should be paying for two months, also the fee at
Pune is almost double to which I paid in Mumbai.
Why do you guys call it a Membership??? Do u really think that you guys
care for your members???
I paid the membership free around four months back and never attended a
single session at Gold’s, Kandivali East, but the gym never called up for
asking why I am not coming to the Gym.
I received a very clear message from Gold’s i.e. “You pay for the
Membership n go to hell, we don’tcare”
I always wanted to be a part of Gold’s gym but this incident left an
negative impact on me. So this is to request you to please cancel my
membership from your gym and to refund the membership fee as I can’t pay
another INR 10000 for transfer at Pune.
Details of membership :-
Name- Vivek Yadav
Membership No :- 125016
Location :- Thakur village, Kandivali East, Mumbai
Contact:- 8390222281
Thanks & Regards
Vivek
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