fraudulent services of Airtel.

Dear Sir,
I am using Airtel SIM +918890767344.
(1) I bought Airtel 3GB unlimited internet data plan for Rs. 249.00, on 2G speed and after consuming 3GB data it provides 40kbps speed for 28 day from activation the plan.
I activated this plan on 02/11/2014 and I consumed 3GB data on 16/11/2014. But today after consumimng 3GB data, I am receiving 0 to 0.5kbps data only instead of 40kbps. That is realy useless speed.
(2) I tried 3 to 4 times to bay a Airtel unlimited internet night plan for Rs. 08.00, valide from night 00:00am to 06:00am on 2G speed.
But my connection was broken every time afer 30 to 40 second.
I am 100% sure that there is the big hidden policy of Airtel to make money by cheating crores consumers per day.
Today 11:20am I talk to Airtel Costomer Care Executive(Mrs. Poonam) but she did not respond properly.
My Study, Office and Shop work is stopped due to insufficient and fraud internet plan services. I having lose for Rs. about 1000 to 12000 per day.
The matter is very serious, will be discover and teken to court.
I hope the best help from you.
Thanking you.
Best wishes.
your faithfully.
Rusit Chauhan
Jain Tirth Nakoda,
Balotra
Distt. Barmer(Raj.) 344025
CONT. +918890767344


Comments

2 responses to “fraudulent services of Airtel.”

  1. Dear Mr. Chauhan,

    This is with reference to your post dated 17 November 2014.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [email protected]

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]
    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd

  2. Dear Mr. Chauhan,

    This is with reference to your post dated 17 Nov. 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
    We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [email protected]

    Look forward to hearing from you.

    Regards
    Saurav ahlawat
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd

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