I was using a reliance data card(internet)no.9372358549,relationship no.500003858796. I don’t know but it got misplaced from me in the month of September 2014, while travelling.After knowing I immediately informed reliance call centre on 23rd September 201 4. at 12.38pm. 13secs. to deactivate my internet card immediately and the facility also.So that it is not misused.I exactly don’t remember whom I spoke with.But to my surprise, later on I started getting calls for paying the bills everyday and they are harassing me everyday.. The bill has kept on increasing since. I don’t know how this has happened. I had informed to block the card.Then I sent a mail to reliance customer care (Jeetu Sundrani Customer Care
Reliance Communications Limited), he said he not aware.since then i am getting calls to pay the bills. Today i am scared to inform i received a call from 9373973042 sagar. almost threatened me to pay the bill. I hv placed everything on records. Once of there call centre exec. Sushmita has confirmed that it is blocked on 23rd September 2014. but still i am receiving calls from reliance people to pay the bills. I request you to provide me the audio recording of 23rd September 2014. And plz help me in this matter
Internet bill
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2 responses to “Internet bill”
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Dear Ganesh,
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications -
Dear Ganesh,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
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